Payment Terms

We are here to help. If you have questions about your order, products, shipping, returns, payments, or any other concerns, please feel free to contact the Elisara customer support team.

We aim to provide timely assistance and a smooth shopping experience for every customer.

Customer Support

For assistance with orders, returns, refunds, shipping, payments, or general inquiries, please contact us:

Email: hello@elisara.shop
Phone: +1 6013721800

Business Information

Elisara
89 Walnut St
Portland, ME 04101
United States

Support Hours

Monday – Saturday: 9:00 AM – 6:00 PM CT
Sunday: Closed

Response Time

We aim to respond to customer inquiries within 24–48 business hours.

Order Support

When contacting us regarding an order, please include the following information to help us assist you faster:

  • Order number
  • Email address used during checkout
  • Details of your request or concern
  • Relevant photos or information if applicable

Helpful Policies

For more information, please review our store policies:

Thank you for choosing Elisara. We appreciate your trust and look forward to assisting you.